Use code: LOCALPICKUP for free pick up in Columbus, OH!
Use code: LOCALPICKUP for free pick up in Columbus, OH!
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FAQs

SHIPPING AND RETURNS: 
  • When will my item ship? 
    • Your item will be processed to ship within 1-4 days! 
  • What type of mailing service is used? 
    • I use priority mail, packages typically arrive within 2-4 days 
  • Where are you shipping from?
    • I am shipping from my home studio located in Columbus, OH! 
  • Do you offer local pick up? 
    • Yes! If you are located in Columbus and would like to pick up your item, please use the code: LOCALPICKUP at checkout. I will then reach out to you to schedule a pick up time and provide directions. 
  • Do you offer local delivery? 
    • I offer local delivery for a $2 fee if you are within a 5 mile radius. If this is applicable to you, you can select this at checkout! 
  • What if I want to return my item
    • If for any reason you would like to return your item, please reach out to me within 30 days of your purchase. I will accept unused items and will issue a full refund, however I do ask that you cover shipping. 

CUSTOM ORDERS: 

  • Do you take custom orders? 
    • I do! I love to help make your vision come true, reach out to me through instagram @potsandpeaces or by email potsandpeaces@gmail.com to get the conversation started!

ITEM CARE: 

  • How should I care for my items? 
    • Each item is completely handmade from start to finish. I will always make a note on the product description if the item is microwave/dishwasher safe. All items should be handled with care as they are ceramic and can be fragile. 
  • Are your pieces handmade? 
    • Yes! This is what makes them so special. All pieces I offer are handmade, either on the ceramic wheel or entirely hand-built. While I may offer sets of pieces, each will have its own unique characteristics and may include slight imperfections due to the handmade nature.